After an inquiry is submitted, the details are reviewed, the family is contacted to talk through dates and activities, and the party moves into planning once the details are agreed on.
Review
The inquiry, preferred dates, guest estimate, and activity choices are read in full before anyone is contacted.
Conversation
A conversation covers the location and bus access, the age range of the group, and anything the family flagged about allergies, sensitivities, or accessibility.
Planning
Once the details are agreed, the party moves into planning: guest list, waivers, theme, activities, and preparation checklists.